FAQs

Is buying online safe?

Verified by Visa and MasterCard SecureCode protect your transactions when you’re shopping online. Any personal information you disclose to us is handled with the strictest confidence in accordance with our Privacy Policy .

What is the “CVC”?

 

  • On MasterCard, Visa or GO MasterCard, the CVC is the last 3 digits on the back of the card.
  • On American Express, the CVC is the 4 digits that are above and to the right of your credit card number on the front of your card.

 

What happens after I have completed payment online successfully?

After you place an order with us, you’ll receive an order confirmation email with the details of your order, followed by a tax invoice for proof of your purchase. If you have any queries regarding your purchase, please call 1300 859 997

How can I obtain free shipping?

Free shipping on all orders over $300

What can I do if I have a problem with my new items?